Service has many interpretations in our business, and Northwest Tool knows service is right next to quality for importance to our customers.

Service to Northwest Tool means....

• Meeting delivery dates required by our customers.
  
• A sense of urgency to turn around emergency or “rush” jobs as quickly
  as possible.
  
• Communicating with our customers on any issues concerning their specific needs, print concerns or questions, quality issues, delivery concerns, or
  possible ways to reduce costs.
  
• Quoting Process. We use years of experience and communication with customers to provide consistant and competitive pricing.
  
• Provide complete parts including heat treating, plating, painting, etc. by working with outside sources.
  
• 1st and 2nd shift hours.